Outsourcing can Enhance Employee's Careers -
Report
A new research directed towards the impact on
staff of an employer’s decision to outsource, shows that if the right
approach is taken, employees view outsourcing as an opportunity to develop
specializations in their field of work.
The research commissioned by LogicaCMG polled
200 employees from large organizations across the UK, Netherlands, France,
and Germany to find out their opinions before, during and after their
positions were outsourced.
The findings show that there is still a high
level of apprehension surrounding outsourcing. Among those polled, 84
percent reported that they were concerned about the changes that would
take place at the time of an organization’s move to outsourcing. However,
91 percent of the respondents added that these initial feelings were for
the most part ungrounded.
Further, while around 70 percent of those
polled commented that they felt more satisfied in their new job as
compared to before, 49 percent of all respondents cited outsourcing as an
opportunity to develop further specialization in their field of work.
Employees in the Netherlands and France were most positive after a move to
outsourcing and 71 percent of the respondents see the change as an
opportunity to revitalize their career.
The study also found that for employees to
embrace and benefit from a move to outsourcing, the transitional process
must be handled with open and timely communication at an early stage in
the process. The poll showed that while the structure and content of the
remuneration and employee benefits package are important, feelings of
being part of the new team and involvement in the new company have the
most positive impact on the overall perception of the outsourcing
project.
Summarizing the findings of the report, Paul
Dunn, management consultant at LogicaCMG said, “This research shows that
despite initial misgivings, employees respond positively to the
outsourcing process, and even view it as an opportunity to enhance their
careers, if it is handled correctly. Specific lessons to be learnt from
the survey highlight the importance of a clear communications programme
that defines the goals, outlines the benefits, engages affected staff at
an early stage, and encourages input to all aspects of the outsourcing
process from all key stakeholders. This kind of approach will ensure a
smooth transition and ensure long-term employee
retention.”
Source: LogicaCMG
In the News
Cognizant bags BPO biz from Pfizer
http://economictimes.indiatimes.com/articleshow/1000420.cms
Cognizant Technology Solutions has clinched a multi-year
relationship with Mumbai based Pfizer Global Research and Development
(PGRD) to provide high-end BPO solutions in the area of clinical data
management and biometrics.
1000 jobs offshored = #10 mn saved!
http://inhome.rediff.com/money/2005/jan/24bpo.htm
British companies save a minimum of £10 million a year
for every 1,000 jobs they move offshore, particularly to
India.
CSC to double headcount to 5000
http://www.ciol.com/content/search/showarticle1.asp?artid=66524
The 3rd largest IT services company in the world has plans
to open its 2nd R&D center in Hyderabad, adding 600 people this year
and 2000, next year.
http://www.ciol.com/content/search/showarticle1.asp?artid=66517
Revenue has increased by 37 percent during the period and
the company has also decided to allot 7,650 ESOP equity
shares.
The A Consulting Team, Inc. to Combine with Vanguard Info-Solutions Corporation
http://www.zdnetindia.com/news/pressreleases/stories/115878.html
The A Consulting Team, Inc., an IT and Business Process
Outsourcing (BPO) services provider to Fortune 1000 companies, has agreed
to combine with Vanguard Info-Solutions Corporation ,a private global
business process outsourcing, call center and IT services company with
operations in the US and India.
Fullerton Community Bank Returns its Check Processing to Fiserv
Fullerton Community Bank in Fullerton, Calif., has moved its
check processing back to Fiserv, Inc.to gain the advantages of integrated
technology and to set the stage for increased use of imaging services.
i-Flex to open development centre in Chile
http://news.newkerala.com/india-news/?action=fullnews&id=62651
Banking
software company i-Flex Solutions today said it will open a development
and support centre in Chile.
Electronic Data Systems Corp. and Lockheed Martin Corp. will
share a 10-year information technology services contract worth $800
million, ending a dispute over which firm deserved the contract, the U.S.
Department of Housing and Urban Development.
Service Provider
News
http://economictimes.indiatimes.com/articleshow/1005175.cms
Today, the company has emerged as an example of reverse investment into UK from India and created huge employment opportunities taking the staff strength up to 1,600.
To subscribe, unsubscribe to this newsletter:
email: jonathan-harrison@tiscali.it
Glad to have your comments:
VAT Number:
814 6408
Company Registration Number
4741496
Registered Office: 10 – 14 Accommodation Road, Golders Green, London, NW11 8ED
**********************************************************************
This
document and any attachments may contain information that is confidential
and is intended only for use of the recipient(s) to whom it has been
addressed.
No person, without written confirmation of their contents, should rely
on the contents of this eMail. This eMail and the information it contains
are supplied in good faith but the Company shall not be under any
liability in damages or otherwise for any reliance the recipient may place
upon them.
Furthermore, this document is sent for information
and/or negotiating purposes only and shall not have the effect of creating
a contract between the parties.
If you have received this eMail in
error, please notify the sender(s) immediately by telephone. Please
destroy and delete the message from your computer. Any form of
reproduction, dissemination, copying, disclosure, modification,
distribution and/or publication of this eMail is strictly prohibited save
unless expressly authorised by the sender(s). Thank you for
your
co-operation.
**********************************************************************
